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  5. Merchant App Troubleshooting

Merchant App Troubleshooting

Issues encountered while using the Booky Merchant App

  • [Merchant][Dine-in] Booky app not opening/Red dot icon
  • [Merchant][Dine-in] Customer's order not on tablet
  • [Merchant][Dine-in] Customer details appear incomplete
  • [Merchant][Dine-in] White screen on the Merchant App
  • [Merchant][Dine-in] Incorrect username/password
  • [Merchant][Dine-in] Booky app got logged out with a JSON Parse Error prompt
  • [Merchant][QR Ordering] "Store not Found" error on Booky Merchant App
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