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  1. Booky
  2. Booky Partner Merchants
  3. QR Ordering Partners (Dine-in/takeout)
  4. DOS Merchant App Concerns
  5. Merchant App Troubleshooting

Merchant App Troubleshooting

Issues encountered while using the Booky Merchant App

  • Booky app not opening/Red dot icon
  • Customer's order not on tablet
  • Customer details appear incomplete
  • White screen on the Merchant App
  • Incorrect username/password
  • Booky app got logged out with a JSON Parse Error prompt
  • "Store not Found" error on Booky Merchant App
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