In case you are on the tablet's homescreen (Orange background) and you see that the DOS Merchant App icon has a red dot or the green android logo (refer to the photos) and you are unable to open it, this means that your Booky App needs a quick update. Follow the steps below to get your app updated and ready for use. This will take less than 5 minutes.
1. Make sure you have a stable internet connection
2. Hold the Booky Merchant App icon for 5 seconds and wait for the Uninstall option to appear.
3.Tap on Uninstall. Uninstalling the app will automatically re-install your app again.
4. If the app is not being installed, restart your internet connection or tablet.
In case this does not work, you may also reach out to Booky Merchant Support through Viber. Kindly give them all the information regarding the issue so they can better assess the solution.