If the restaurant staff refuses to honor a Booky offer that you are trying to claim, please contact our support team immediately by messaging us on Facebook or email us at prime@booky.ph. We'll get on it ASAP. To help us resolve this quickly, please include:
- The restaurant name & branch
- Date & Time of your visit
- A screenshot or details of the offer you tried to claim.
You can also help other users by leaving a review on the restaurant's page in the Booky app to share your experience.