Customer management
Best practices to address your customers' requests and improve on their experience
- [Merchant][Delivery/Pickup] Customer placed an order with an unavailable item
- [Merchant][Delivery/Pickup] Price of item does not tally with POS punching
- [Merchant][Delivery/Pickup] Customer's order not on tablet
- [Merchant][Delivery/Pickup] Customer details appear incomplete
- [Merchant][Delivery/Pickup] Customer wants to change/update order
- [Merchant][Delivery/Pickup] Customer wants to cancel order
- [Merchant][Delivery/Pickup] Transfer order to another branch
- [Merchant][Delivery/Pickup] Customer is requesting for Official Reciept
- [Merchant][Delivery/Pickup] Customer wants to change order date/time
- Customer is unreachable