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  1. Booky
  2. Booky Partner Merchants
  3. DOS Merchant App Concerns
  4. Merchant App troubleshooting

Merchant App troubleshooting

Issues encountered while using the Booky Merchant App

  • Customer details appear incomplete
  • Customer's order not on tablet
  • Incorrect username/password
  • White screen on the Merchant App
  • Red dot icon (Re-install DOS Merchant App)
  • Weak internet connection at the store
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