Did your store get a message from Booky Support team that your tablet is Inactive? This means that your tablet is either out of battery, and/or not connected to the internet.
- Make sure to keep your tablet charged. Monitor the battery of your tablet and charge it when needed, especially during your operating hours
- Keep your tablet connected to the internet. Refer to this article if you are having trouble with your current internet connection.
Keeping your tablet "Active" will enable you to cater to incoming orders on time and will help in delivering quality online ordering experience to your customers.