Here's a simple guide on how to accept orders on your Booky Tablets:
For Pickup/In-house Delivery Orders:
Third-party Delivery Orders:
For orders to be delivered by third-party couriers, new orders will appear on the Upcoming status. The system triggers a rider request as soon as these orders are viewed on the tablet.
The accept button will be greyed out while the system is still looking for a rider. Once a rider is matched, the order will move to the "New" status and the Accept button can be pressed afterwards.
NOTE: "Accepting" orders sends an automated text message to your customers and informs them that their order is being prepared. Make sure to accept orders on time so your customers are updated on the status of their delivery.