What if the Change Rider/Retry Booking button is not working when pressed?
1. Do not press the Change Rider/Retry Booking button again. Pressing this more than once will only slow down the rider-matching process.
2. Try restarting your tablet, the internet connection, or reconnecting to another WiFi network. This is to ensure that the new rider details reflect on your tablet.
3. If Requesting A Rider is still not showing up, then send a result of your speedtest to Booky Merchant Support. The speedtest app can be found on your tablet homepage.