We’re sorry to hear about missing items in your order. We understand how disappointing this is and we apologize for the inconvenience
For any issues with your order, kindly contact the branch directly and they will know how to address your concern. The SMS messages sent to your mobile include the contact details of the branch you ordered from so that you may give them a ring
We will conduct an investigation should this reach our support team. If anyone has been found in violation of the standards we set, we will make sure to take appropriate action to ensure this does not repeat