We’re sorry if your food failed to arrive at your location. We understand the disappointment and we apologize for this.
If you would simply like to follow-up your order, feel free to contact the branch you ordered from through their contact number. The SMS messages sent to your mobile include the contact details of the branch you ordered from so that you may give them a ring
If hours have passed and it looks like the courier failed to deliver, we invite you to report this to us at support@booky.ph. We will conduct an investigation and if anyone has been found in violation of the standards we set, we will make sure to take appropriate action to ensure this does not repeat
