When you order, a set of SMS messages will be sent to the mobile number you indicated upon checkout. These messages will update you when your food is being prepared and when the order is out for delivery. Messages in this thread will also contain the number of your delivery courier/rider - simply tap on this to contact your rider
Articles in this section
- How do I place an order for pick-up/takeout from a merchant found on Booky?
- What types of food can I order?
- Operating Hours for Booky Partners
- Can I indicate special food requirements when ordering from a Booky partner merchant?
- How do I indicate special delivery requirements?
- How to place a scheduled food order
- I ordered from a merchant I found on Booky, how long will delivery take?
- Can I cancel or change my order?
- What happens if my order is declined?
- How do I follow up an order?